1. Shipping Methods​

We collaborate with a variety of reliable shipping partners, including major national and international courier services, to ensure your orders are delivered efficiently. Our shipping options typically include standard shipping, express shipping, and in some regions, same – day or next – day delivery for eligible orders. The available shipping methods will be presented to you during the checkout process, allowing you to choose the option that best suits your needs and budget.​

1.1 Standard Shipping​

For international shipments, the delivery time can range from [15] to [25] business days, depending on the destination country and customs clearance procedures. This option is suitable for customers who are not in a hurry to receive their purchases and prefer a more budget – friendly choice.​

2. Shipping Zones and Coverage​

We ship to locations all over the world. During the checkout process, you can enter your shipping address, and our system will automatically determine if we ship to your location. We have divided shipping destinations into different zones based on geographical regions and shipping carrier rates.​

2.1 Domestic Shipping​

For domestic customers (within [your country]), we cover all states/provinces/cities. Whether you are in a major metropolitan area or a more rural location, we strive to ensure that your order reaches you in a timely manner. Our shipping partners have extensive networks that allow for widespread coverage across the country.​

2.2 International Shipping​

We are excited to offer our fashion collection to customers globally. However, international shipping may be subject to additional customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the shipping fees calculated at checkout. We recommend that you check with your local customs office for an estimate of these additional costs before placing your order. Some remote international locations may have limited shipping options or longer delivery times due to logistical challenges.​

3. Delivery Times​

Delivery times are estimates and can vary depending on several factors, including the shipping method selected, the destination, customs clearance times (for international orders), and the availability of the products.​

3.1 Processing Time​

Once you place an order, our team typically takes 1 – 3 business days to process it. During this time, we verify your payment, check the availability of the items in our inventory, and prepare your package for shipping. In some cases, if an item is on backorder or requires additional inspection, the processing time may be extended. We will notify you via email if there are any delays in processing your order.​

4. Shipping Fees​

Shipping fees are calculated based on several factors, including the weight of your order, the shipping destination, and the shipping method you choose. During the checkout process, the shipping fees will be clearly displayed for you to review before finalizing your purchase.​

4.1 Domestic Shipping Fees​

For domestic standard shipping, the fee may start from [60] dollars for orders below a certain weight threshold. As the weight of your order increases, the shipping fee will also increase accordingly. Express shipping within the country usually incurs a higher fee, starting from [80] dollars, to cover the additional cost of faster delivery. Same – day/next – day delivery fees are typically higher still and are calculated based on the distance from our fulfillment center to your delivery address and the urgency of the service.​

4.2 International Shipping Fees​

International shipping fees are more complex to calculate due to differences in distance, customs regulations, and carrier rates. The fees can start from [88] dollars for standard international shipping and go up significantly depending on the destination country and the weight of your package. International express shipping fees are generally higher to account for the expedited service. We recommend that you use the shipping calculator during checkout to get an accurate estimate of the shipping fees for your international order.​

5. Tracking Your Order​

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and a link to track the status of your package. You can use this tracking number on the website of our shipping partner to monitor the progress of your delivery. The tracking information will show details such as when your package has been picked up, in transit, out for delivery, and delivered. Please note that it may take some time for the tracking information to be updated, especially for international shipments where there may be delays in the information being transmitted between different carriers and customs authorities.​

6. Shipping Insurance​

We understand the importance of ensuring the safe delivery of your valuable fashion items. While we take all necessary precautions to package your orders securely, we offer optional shipping insurance for an additional fee. This insurance can protect your order against loss, damage, or theft during transit. If you choose to purchase shipping insurance and your package is lost or damaged in transit, you can file a claim with our shipping partner. The claim process may require you to provide proof of purchase, the tracking number, and a description of the damage or loss. Please note that the insurance coverage and claim procedures are subject to the terms and conditions of the shipping carrier.​

7. Special Considerations for Clothing Items​

7.1 Sizing and Fit​

We strive to provide accurate sizing information for all our clothing products. However, due to differences in manufacturing and individual body measurements, there may be some variation in the actual fit of the items. If you are unsure about your size, we recommend referring to our detailed size charts, which are available on each product page. In the event that you receive an item that does not fit as expected, please refer to our Returns Policy for information on how to exchange or return the item.​

7.2 Fragile or Delicate Items​

Some of our clothing items may be made of delicate materials or have intricate designs. When shipping such items, we take extra care to package them in a way that minimizes the risk of damage. We use appropriate padding, protective sleeves, and boxes to ensure that these fragile or delicate items reach you in the best possible condition. However, in case of any damage during transit, please contact us immediately with photos of the damaged item and the packaging, and we will assist you in resolving the issue.​

7.3 Seasonal and Limited – Edition Items​

For seasonal and limited – edition clothing items, we understand the urgency of receiving them in a timely manner. We prioritize the processing and shipping of these items to ensure that you can enjoy the latest fashion trends or exclusive pieces as soon as possible. However, due to high demand and limited availability, there may be a higher chance of these items being out of stock or experiencing delays in restocking. If an item you ordered is out of stock, we will notify you and offer you options such as waiting for the item to be restocked or choosing an alternative product.​

8. Changes to Shipping Policy​

We may update this Shipping Policy from time to time to reflect changes in our shipping partners, shipping rates, or any regulatory requirements. When we make material changes to this policy, we will notify you by email (if you have provided us with your email address) or by posting a notice on our website. We encourage you to review this Shipping Policy periodically to stay informed about our shipping practices.​

9. Contact Us​

If you have any questions, concerns, or requests regarding our shipping policy, please contact us at:​

Email: [email protected]